About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides a training path from apprentice to Bench Jeweler, with opportunities to develop jewelry repair and bench skills through the company’s training program. Candidates with basic jewelry or jewelry repair knowledge are welcome, and candidates with a passion for learning the trade will also be considered. The apprentice learns the business from the ground up, performing administrative and customer-service duties while training in jewelry repair. Work includes interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, and learning polishing and quality-control basics. The team is dedicated to delivering a customer-first experience for custom jewelry design and repairs. The role is full-time, with a 40-hour work week and seasonal required overtime; hours may vary and include some nights and weekends.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Strong interpersonal and customer-service skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry, jewelry repair, or jewelry design is preferred but not required.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler and develop bench skills.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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