About The Position

Signet Jewelers is hiring an entry-level Apprentice Jeweler for its Field Design & Service Center team. The role provides a training path from apprentice toward Bench Jeweler, with opportunities to develop jewelry repair skills and advance in the company’s promote-from-within environment. Candidates with basic jewelry or jewelry repair knowledge are welcome, as are candidates who are eager to learn the jeweler trade. Apprentices learn the business through customer service and administrative work, including interacting with stores and customers, completing clerical tasks, and photographing jewelry for intake and tracking. They also learn the basics of jewelry repair, starting with polishing and quality control, while progressing through the company’s training program. The team focuses on delivering a customer-first experience in custom jewelry design and repairs.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Some knowledge of jewelry or jewelry repair/design is preferred but not required.
  • High school degree or equivalent is preferred but not required.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry or jewelry repair/design.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train and develop skills toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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