About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The position provides training and opportunities to progress from apprentice toward Bench Jeweler and artisan in a promote-from-within environment. The Design & Service Center offers a full training program to develop jewelry skills. The apprentice learns the business from the ground up, handling administrative and customer-service responsibilities while beginning to learn jewelry repair. Work includes interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, polishing, and quality control. Candidates with basic jewelry or jewelry-repair knowledge are welcome, and candidates with a passion and desire to learn the trade will also be considered. The team is dedicated to delivering a customer-first experience for custom jewelry design and repairs.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Detail oriented.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry-repair knowledge.
  • Some knowledge of jewelry design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn jewelry repair basics, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Jeweler Certification classes to develop and enhance bench skills.
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