About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team in Raleigh, North Carolina. The role provides a full training program to develop skills from Apprentice toward Bench Jeweler, with opportunities to advance in a promote-from-within environment. Apprentices learn the business from the ground up, handling administrative and customer-service responsibilities while training in jewelry repair. Work includes interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, polishing, and quality control. Candidates with basic jewelry or repair knowledge are welcome, as are candidates with a strong desire to learn the trade. The team focuses on delivering a customer-first experience for custom jewelry design and repairs.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Strong interpersonal skills and a customer-service mindset.
  • High standard for quality work.
  • Basic computer skills.
  • Strong organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment and handle multiple tasks with time-management skills.
  • Varying hours, including some nights and weekends.
  • Full-time schedule consists of a 40-hour work week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry, jewelry repair, or jewelry design; preferred but not required.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler and develop jewelry skills.

Benefits

  • Minimum starting rate of $15 per hour; actual base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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