About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center team. The role offers a training pathway from apprentice to Bench Jeweler, with opportunities to develop jewelry repair skills and progress in a promote-from-within environment. Apprentices learn the business from the ground up through administrative and customer service work, jewelry intake and tracking, polishing, quality control, and training in the basics of jewelry repair. Candidates with basic jewelry or repair knowledge are welcome, and candidates who are eager to learn the trade will also be considered. The Design & Service Center team works to deliver a customer-first experience that exceeds expectations for custom jewelry design and repairs. The position is full-time, with a 40-hour work week and seasonal required overtime. Hours vary and include some nights and weekends. The minimum starting rate is $15 per hour; actual base pay may vary based on geographic region, internal equity, and job-related knowledge, skills, and experience.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standards for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment and multitask effectively using time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Passion and desire to learn the jeweler trade.

Nice To Haves

  • Basic jewelry or jewelry repair/design knowledge.
  • High school degree or equivalent.

Responsibilities

  • Perform administrative and clerical tasks.
  • Provide customer service and interact with stores and customers.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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