About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The position offers a training pathway from apprentice toward Bench Jeweler, with opportunities to advance from beginner to artisan in a promote-from-within environment. A full training program is provided to develop jewelry and bench skills. Apprentices learn the business from the ground up. Work includes customer service and interactions with stores and customers, administrative and clerical tasks, photography of jewelry for intake and tracking, and learning the basics of jewelry repair through polishing and quality control. The team is dedicated to providing a customer-first experience that exceeds expectations for custom jewelry design and repairs. Candidates with basic jewelry or repair knowledge are welcome, and candidates who are eager to learn the trade will also be considered.

Requirements

  • Customer-service-minded, with strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Detail-oriented.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Able to work varying hours, including some nights and weekends.
  • Full-time schedule consists of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair work, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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