About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role begins with administrative and clerical responsibilities, customer service, jewelry intake photography and tracking, and polishing and quality control while the employee learns the basics of jewelry repair. A full training program supports development from Apprentice to Jeweler and toward becoming a Bench Jeweler. Candidates with basic jewelry or jewelry-repair knowledge are welcome, as are those with a strong interest in learning the trade. Team members work to deliver a customer-first experience for custom jewelry design and repairs, with opportunities to advance in a promote-from-within environment.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry, jewelry repair, or design preferred, but not required.
  • Customer-service orientation and strong interpersonal skills.
  • High standards for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time effectively.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule consists of a 40-hour work week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Competitive pay.
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