About The Position

Signet Jewelers is hiring an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role provides training toward becoming a Bench Jeweler through a full training program and a promote-from-within career path. Apprentices learn the business from the ground up, handling administrative and customer service responsibilities while developing jewelry repair skills, beginning with polishing and quality control. The position may also suit candidates with basic knowledge of jewelry, stone setting, sizing, polishing, or jewelry repair, as well as candidates who are eager to learn the trade. Design & Service Center team members are dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. Full-time work consists of 40 hours per week, with varying hours that include some nights and weekends, and seasonal required overtime.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • Knowledge of stone setting, sizing, polishing, or jewelry repair.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn basic jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service