About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides a training path from apprentice to Bench Jeweler, with opportunities to develop jewelry repair skills and advance in a promote-from-within environment. The Design & Service Center team is dedicated to delivering a customer-first experience for custom jewelry design and repairs. Apprentices learn the business from the ground up. Work includes customer service and interactions with stores and customers, administrative and clerical tasks, photographing jewelry for intake and tracking, and learning jewelry repair fundamentals such as polishing and quality control. The company offers a full training program and Jeweler Certification classes to develop and enhance bench skills. Candidates with a passion for learning the trade are considered, including those without prior jewelry experience.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment and manage multiple tasks and time effectively.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry repair/design knowledge.
  • High school degree or equivalent.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform jewelry polishing and quality-control tasks as part of training.
  • Train toward becoming a Bench Jeweler and develop jewelry repair skills.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Competitive pay; minimum starting rate is $15 per hour.
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