About The Position

Signet Jewelers is hiring an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role offers a training path from apprentice to Bench Jeweler, with opportunities to develop jewelry-repair skills and advance in a promote-from-within environment. Apprentices learn the business from the ground up through customer service and interactions with stores and customers, administrative and clerical work, jewelry photography for intake and tracking, polishing, quality control, and training in the basics of jewelry repair. Candidates with basic jewelry or repair knowledge are welcome, as are candidates with a strong desire to learn the trade. The team is dedicated to delivering a customer-first experience in custom jewelry design and repairs. Full-time work consists of 40 hours per week, with seasonal required overtime and varying hours that include some nights and weekends.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Availability for varying hours, including some nights and weekends.
  • A high school degree or equivalent is preferred but not required.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design is preferred but not required.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn jewelry-repair basics, starting with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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