About The Position

Signet Jewelers is hiring an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role begins with administrative and clerical work, customer service, jewelry intake photography and tracking, polishing, and quality control. The apprentice learns the business from the ground up and trains in the basics of jewelry repair, progressing through a full training program toward becoming a Bench Jeweler. Candidates with basic jewelry or repair knowledge are welcome, and applicants with a passion and desire to learn the trade will also be considered. The team focuses on delivering a customer-first experience for custom jewelry design and repairs, and offers advancement from apprentice to artisan through a promote-from-within environment.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Some knowledge of jewelry or jewelry repair/design is preferred but not required.
  • High school degree or equivalent is preferred but not required.
  • Varying hours, including some nights and weekends.
  • Full-time work consists of a 40-hour work week, with seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry repair/design knowledge.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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