About The Position

Signet Jewelers is hiring an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role offers a training program designed to develop skills from Apprentice to Jeweler and provides opportunities to progress toward becoming a Bench Jeweler in a promote-from-within environment. Apprentices learn the business through administrative and customer-service responsibilities, including interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, and learning jewelry repair basics such as polishing and quality control. Candidates with basic jewelry or jewelry repair knowledge are welcome, as are candidates with a passion and desire to learn the trade. The team is dedicated to delivering a customer-first experience in custom jewelry design and repairs.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standards for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment and multitask while managing time effectively.
  • Varying hours, including some nights and weekends.
  • Full-time work consists of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry or jewelry repair/design.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Support custom jewelry design and repair services while delivering a customer-first experience.

Benefits

  • Base pay of $17.00–$19.10, determined by experience and qualifications.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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