About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role begins with administrative and clerical tasks, customer service, jewelry intake photography and tracking, and polishing and quality-control work. The apprentice learns the basics of jewelry repair and trains toward becoming a Bench Jeweler through the company’s full training program and Jeweler Certification classes. The position offers the opportunity to advance from apprentice to artisan in a promote-from-within environment. Design & Service Center Team Members are dedicated to delivering a customer-first experience that exceeds customer expectations for custom jewelry design and repairs. The position is full-time, consisting of a 40-hour work week, with varying hours that may include nights and weekends and seasonal required overtime.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Some knowledge of jewelry or jewelry repair/design is preferred but not required.
  • High school degree or equivalent is preferred but not required.
  • Varying hours, including some nights and weekends; seasonal overtime is required.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry-repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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