About The Position

Signet Jewelers is seeking entry-level Jeweler Apprentices to join its Field Design & Service Center Teams. Apprentices learn the jewelry business from the ground up and receive a full training program designed to develop their skills toward becoming a Bench Jeweler. The role combines administrative responsibilities and customer service with hands-on introductions to jewelry repair, beginning with polishing and quality control. The position offers an opportunity to progress from apprentice to artisan in a promote-from-within environment. Design & Service Center Team Members are dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. Full-time employment consists of a 40-hour work week, with seasonal required overtime. Hours vary and include some nights and weekends.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Ability to handle shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Availability for varying hours, including some nights and weekends.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry or jewelry repair/design.
  • Basic jewelry or jewelry repair knowledge, or a passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, starting with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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