Remote Appointment Specialist
About The Position
About Daisy: We're the first national brand for smart home and small business technology installation and service — headquartered in Costa Mesa, CA, with 20+ locations nationwide and named the 2025 ACG Orange County Startup Award winner. We're growing fast and we take care of our customers long after the work is done. The role: You'll spend your day reaching out by phone to customers who already know us, reconnecting with them, and booking their next service visit. This isn't a hard-sell job — it's warm outreach, a friendly reason to say yes, and getting the appointment on the calendar. Behind the calls, you'll keep a national appointments calendar straight and handle rescheduling without missing a beat.
Requirements
- A track record of high call volume (call center, inside sales, BDR, customer service, or busy retail/support).
- Comfortable with technology (not an engineer, but can talk about devices and systems).
- Organized and self-directed enough to own your day in a fully remote role.
- CRM experience is valuable.
- Microsoft Dynamics is a plus.
Nice To Haves
- Warm and upbeat on the phone, and a “no” doesn't slow you down.
Responsibilities
- Reaching out by phone to customers to reconnect and book their next service visit.
- Keeping a national appointments calendar straight.
- Handling rescheduling without missing a beat.
Benefits
- Stock options
- Full benefits
- Fully remote
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
