Appointment Scheduling Specialist

#REF! • Rockwall, TX

5d • Onsite

About The Position

Appointment Scheduling Specialist – Family Care 18437 Bring your passion to Texas Health so we are Better + Together. Work location: 1200 Summer Lee Dr Rockwall, Tx 75032. Work hours: Full-time, 40 hours weekly, Monday thru Thursday, 7:00am – 4:00pm; Friday 8:00am – 5:00PM. Family Care 18437 highlights: Great work environment, Collaborative team approach, Fast paced Family care clinic.

Requirements

• High School Diploma or equivalent (Required)
• 2 years related experience in healthcare environment (Preferred)
• Previous Customer Service experience (Strongly Preferred)

Responsibilities

• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• May collect fees such as co-pays / co-insurance.
• Gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts.
• Performs other duties as assigned.

Benefits

• 401k
• PTO
• medical
• dental
• Paid Parental Leave
• flex spending
• tuition reimbursement
• student Loan forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED