Appointment Scheduling

Neuromedical Center•Baton Rouge, LA

1d•Onsite

About The Position

The NeuroMedical Center is looking for an appointment scheduler to schedule patient appointments, coordinate office and diagnostic appointments, and manage physician and staff schedules. This role involves answering phones, directing calls, scheduling and managing patient appointments via phone and portal messages, updating medical records, and entering patient demographics and insurance information. The position also requires assisting with clinic rescheduling, patient check-out, and department coverage.

Requirements

Excellent customer service skills
Excellent computer skills
Dependability
Knowledge of insurance plans
High School diploma required

Nice To Haves

Prior healthcare experience

Responsibilities

Schedule patient appointments
Coordinate office and diagnostic appointments
Manage physician and staff schedules
Answer phones and direct calls to the appropriate staff member
Schedule, confirm, reschedule or cancel patient appointments by inbound and outbound telephone calls
Accept and update medical records
Route documents to appropriate staff
Complete patient appointment requests via portal messages or patient cases
Enter patient demographics and insurance information in the computer
Assist with rescheduling clinics, patient check-out, and department coverage