Appointment Coordinator - Business Development Center - Allentown

Ciocca Automotive Careers • Allentown, PA

17h • Onsite

About The Position

Ciocca Automotive is seeking an Appointment Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance! We are the largest privately held automotive dealer group in the tri-state area and offer a proven career path with promotional opportunities across our 52 dealerships, 25 brands, and 18 collision centers throughout PA/NJ.

Requirements

• An excellent teammate with a collaborative attitude and eagerness to improve
• Listen carefully to customer needs and concerns
• Ability to build rapport with clients
• Extraverted and friendly attitude
• Prompt and courteous demeanor

Nice To Haves

• Previous experience in a customer service-related fields welcomed, but not required

Responsibilities

• Manage inbound service appointment phone calls
• Make outbound appointment calls with dealer provided prospecting list
• Check vehicle service history and look for open recalls
• Advise customers of recommended services
• Establish relationships with customers

Benefits

• Employee discounts: purchases, repair, service
• 401(k) Retirement Plan (with employer match)
• Employee Referral Bonus Program
• Paid Holidays & Paid Time Off
• Insurance package: including medical, dental, prescription and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed