Applications Technologist

ABB•Bartlesville, OK

1d•Hybrid

About The Position

At ABB, the Applications Technologist applies technical knowledge and product expertise to support ABB’s Instrumentation portfolio, customers, and Sales organization. The role helps resolve product challenges, communicate technical capabilities, identify improvement opportunities, and collaborate with cross-functional teams to deliver customer solutions. The position supports ABB Flow Computer and RTU automation, measurement, and control solutions for the upstream oil and gas sector. The role is hybrid and based out of ABB’s Bartlesville, Oklahoma factory. Candidates should live within commuting distance and plan to work onsite two to three days per week, with increased onsite presence during the initial period. Travel of up to 25% may be required for customer support.

Requirements

High school diploma or equivalent and at least 5 years of relevant professional experience in instrumentation, industrial products, technical support, applications, technical sales, or a related field.
Field experience supporting instrumentation products, industrial measurement systems, customer applications, troubleshooting, or technical service.
Working knowledge of instrumentation products, technical specifications, or industrial measurement applications.
Ability to troubleshoot product or application issues, communicate technical information clearly, and coordinate solutions with customers and internal teams.
Willingness and ability to travel up to 25% of the time as needed for customer support.
Work authorization permitting permanent employment with ABB in the United States.

Nice To Haves

Bachelor’s degree in Engineering or a related technical discipline.
Familiarity with SAP, CRM systems, technical documentation, or product lifecycle processes.

Responsibilities

Gather customer feedback, monitor market trends, and identify opportunities to improve product offerings and customer satisfaction.
Maintain product and technical knowledge, including specifications, configurations, applications, capabilities, and relevant industry standards.
Identify customer needs, contribute technical recommendations, and assist with product updates and new offering introductions.
Investigate product and application issues and coordinate solutions with Sales, Engineering, Service, Manufacturing, and Quality.
Answer product questions, assist with quotations, participate in customer meetings, and communicate product capabilities and limitations.
Contribute technical content, sales materials, product communications, and training for internal teams and customers in support of product launches.
Collaborate across functions to address product quality concerns, improve product performance, and support compliance with ABB standards, policies, and safety requirements.

Benefits

Choice between two medical plan options: a PPO Copay Plan or a High Deductible Health Plan with a Health Savings Account.
Choice between Core and Core Plus dental plans.
Vision benefit.
Company-paid life insurance equal to two times base pay.
Company-paid accidental death and dismemberment insurance equal to one times base pay.
Voluntary life and AD&D coverage, employee-paid up to maximums.
Company-paid short-term disability for up to 26 weeks.
Company-paid long-term disability at 60% of pay, with the ability to buy up to 66 2/3% of pay.
Supplemental employee-paid benefits, including accident insurance, hospital indemnity, critical illness, and pet insurance.
Paid parental leave.
Employee Assistance Program.
Health Advocate support for mental and behavioral health, general health navigation, virtual health, and infertility and adoption.
Employee discount program.
401(k) Savings Plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
11 paid holidays.
For salaried exempt positions, vacation under a permissive time-away policy.