Applications Engineer II

Power Transmission and Conveying Solutions•Lititz, PA

About The Position

Fenner Precision Polymer (Fenner PRP), a Michelin Group company, is a global manufacturing provider of specialized, material-driven solutions. The Applications Engineer II provides technical support to sales teams, distributors, and customers; develops customer-focused product and application solutions; and supports product management, engineering, manufacturing, and customer-feedback processes. The role includes global travel to key customers and work across product testing, technical documentation, product development, and customer satisfaction.

Requirements

  • Bachelor’s degree.
  • 3–6 years of related experience.
  • Ability to critically assess engineering scenarios and apply engineering and mathematical techniques, including mechanical system or component design, statistical data analysis, test reliability, variance, and correlation techniques.
  • Ability to solve practical problems involving varied concrete conditions and limited standardization.
  • Ability to interpret written, oral, diagram, and schedule instructions.
  • Ability to communicate effectively with internal and external customers, identify unmet needs, and develop action plans.
  • Ability to manage multiple projects, meet deadlines, and fulfill customer commitments.
  • Ability to read and interpret technical publications, business periodicals, professional journals, and governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
  • Ability to use SolidWorks and AutoCAD to design parts and create models and drawings.

Responsibilities

  • Provide technical support to sales teams, distributors, and customers.
  • Travel to key customers globally to develop solutions, participate in design discussions, deliver technical seminars, and resolve issues.
  • Support Product Management with product information, market insight, customer data, and day-to-day needs.
  • Perform or organize engineering tests and experiments to support customer requirements and product compliance.
  • Follow established ISO procedures for product development and customer-related processes.
  • Maintain product specifications and ensure they accurately reflect manufactured products.
  • Partner with the sales force to support customer satisfaction and build relationships with key and potential customers.
  • Work with manufacturing and process engineering to ensure new products are processable and manufacturable.
  • Provide technical expertise in evaluating new raw-material and component suppliers.
  • Develop test equipment and procedures to validate product performance.
  • Participate in business team meetings.
  • Develop and deliver product and applications technical training.
  • Oversee and manage ADS- and Applications-related customer feedback to ensure timely completion.
  • Assist with customer-based quotes and technical documentation, including BOMs, TDSs, SDSs, specification exceptions, cost-elimination information, and testing or development needs.
  • Promote Fenner Precision Polymers’ values and behaviors.
  • Design parts and create models and drawings using SolidWorks and AutoCAD.

Benefits

  • Competitive pay with shift differentials and bonuses
  • Day-one medical, dental, and vision coverage
  • Immediately vested 401(k) match
  • 100% paid parental leave
  • Michelin Stock Purchase Program
  • Michelin Tire Rebate Program
  • Career development in a global organization
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