Applications Engineer II

Analogic•Canton, MA

11d

About The Position

The Applications Engineer II serves as the primary technical point of contact in Europe, supporting customers, distributors, and sales colleagues. The role provides pre-sales technical assistance, evaluates customer requirements, recommends products, and presents proposals for non-standard features or solutions during design reviews. It also supports product installation and startup, develops installation and test procedures, troubleshoots performance issues, and advises on product applications, upgrades, and modifications. The position delivers product training, builds demonstration equipment, and represents products at trade shows through technical discussions, presentations, and demonstrations. It also identifies market trends and customer needs, contributes to competitive analysis, and helps inform future product development. The role requires travel within the EMEA region and occasional travel to the United States. The position requires the ability to safely perform its essential functions and meet applicable productivity standards, with reasonable accommodation where required by law. Regular and punctual attendance is required. Work involves clear communication by telephone and in person, prolonged sitting, extensive computer and keyboard use, and mobility that may include extended periods of standing, bending, and walking.

Requirements

Bachelor’s degree in Engineering, or an equivalent combination of education and experience.
Three to five years of relevant technical experience.
Ability to work independently, follow established practices, and carry assignments through to completion.
Ability to perform effectively under pressure, meet deadlines, and maintain a positive, customer-focused approach.
Excellent verbal and written communication skills, with the ability to communicate effectively with internal and external customers.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Fluency in English.
Ability to travel within the EMEA region, with occasional travel to the United States.

Nice To Haves

Proficiency in a second language.

Responsibilities

Serve as the primary technical point of contact in Europe, responding promptly to customer and distributor needs.
Provide pre-sales technical support to distributors, customers, and sales colleagues, including application guidance and input related to product pricing and delivery.
Analyze customers’ technical requirements, recommend appropriate products, and present proposals during design reviews for non-standard features or solutions.
Support product installation and startup, and develop clear installation and test procedures that promote correct operation.
Troubleshoot product-performance issues, identify root causes, and recommend repair or replacement when appropriate.
Advise customers on product applications, upgrades, and modifications that can improve utilization and efficiency.
Deliver on-site and in-house product training for sales teams, distributors, and customers.
Build demonstration equipment for trade shows, customer training, and technical projects to showcase product features and capabilities.
Attend trade shows and provide technical discussions, presentations, and product demonstrations.
Identify market trends and customer needs, contribute to competitive analysis, and help inform future product development.