Applications Engineer II

Fenner Precision Polymers•Lititz, PA

About The Position

Fenner Precision Polymer, a Michelin Group company, is a global manufacturing provider of specialized, material-driven solutions. The Applications Engineer II provides technical support to sales teams, distributors, and customers, traveling globally to key customers to develop solutions, participate in design discussions, deliver technical seminars, and resolve issues. The role also supports Product Management with product information, market insight, customer data, and day-to-day assistance. The position performs or organizes engineering tests and experiments to meet customer requirements and verify product compliance. It maintains product specifications and operates under established ISO procedures for product development and customer-related processes. The role partners with Sales, Product Management, Manufacturing, and Process Engineering to support customer satisfaction, assess new materials and suppliers, and ensure new products can be manufactured. It also develops test equipment or procedures, provides technical training, manages customer feedback, and assists with customer quotes and associated technical documentation. Fenner describes its culture as centered on safety, innovation, continuous improvement, teamwork, adaptability, and excellence. Its stated growth ambition focuses on People, Profit, and Planet, including reducing its environmental footprint.

Requirements

  • Bachelor’s degree and 3–6 years of related experience.
  • Ability to think critically through unique engineering scenarios and apply appropriate engineering and mathematical techniques and concepts, including mechanical system/component design, statistical data analysis, test reliability, variance, and correlation techniques.
  • Ability to solve practical problems involving concrete variables and limited standardization, and to interpret written, oral, diagrammatic, or schedule-based instructions.
  • Ability to communicate effectively with internal and external customers, identify unmet needs, and develop action plans to address them.
  • Ability to manage multiple projects, meet deliverable deadlines, and fulfill customer commitments.
  • Ability to read and interpret technical publications, business periodicals, professional journals, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
  • Ability to design parts and create models and drawings using SolidWorks and AutoCAD.

Responsibilities

  • Provide technical support to sales teams, distributors, and customers.
  • Travel to key customers globally to develop suitable solutions, participate in design discussions, deliver technical seminars, and resolve issues.
  • Support Product Management with product information, market insight, customer data, and day-to-day product management needs.
  • Perform or organize engineering tests and experiments to support customer requirements and product compliance.
  • Follow established ISO procedures governing product development and customer-related processes.
  • Maintain specifications and ensure documentation accurately reflects products being manufactured.
  • Partner with the sales force to support customer satisfaction and build relationships with key and potential customers.
  • Work with Manufacturing and Process Engineering to develop and ensure the processability and manufacturability of new products.
  • Provide technical expertise when evaluating new raw-material and component suppliers.
  • Develop new test equipment and/or procedures to validate product performance.
  • Participate in business team meetings.
  • Develop and provide product and applications technical training.
  • Oversee and manage ADS- and Applications-related customer feedback to ensure timely completion.
  • Assist in preparing quotes based on customer requirements and associated technical documentation, including bills of materials, technical data sheets, safety data sheets, specification exceptions, cost-elimination information, and testing or development needs.
  • Maintain and promote Fenner Precision Polymers’ values and behaviors.

Benefits

  • Competitive pay with shift differentials and bonuses.
  • Medical, dental, and vision coverage beginning on day one.
  • Immediately vested 401(k) match.
  • 100% paid parental leave.
  • Michelin Stock Purchase Program.
  • Michelin Tire Rebate Program.
  • Career development in a global organization.
  • A culture built on trust, respect, and empowerment.
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