Applications Engineer II

Analogic Jobs•Canton, MA

About The Position

The Applications Engineer II serves as the primary technical point of contact in Europe, responding to customer and distributor needs. The role provides pre-sales technical support, analyzes customer requirements, recommends products, and presents proposals for non-standard features or solutions during design reviews. It also supports installation and startup, develops installation and test procedures, troubleshoots product-performance issues, and advises customers on applications, upgrades, and modifications. The position delivers product training to sales teams, distributors, and customers; builds demonstration equipment for trade shows, training, and technical projects; and attends trade shows to provide technical discussions, presentations, and demonstrations. The engineer also identifies market trends and customer needs, contributes to competitive analysis, and helps inform future product development. The role involves travel within EMEA and occasional travel to the United States.

Requirements

Bachelor’s degree in Engineering, or an equivalent combination of education and experience.
Three to five years of relevant technical experience.
Ability to work independently, follow established practices, and carry assignments through to completion.
Ability to perform effectively under pressure, meet deadlines, and maintain a positive, customer-focused approach.
Excellent verbal and written communication skills, with the ability to communicate effectively with internal and external customers.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Fluency in English.
Ability to travel within the EMEA region, with occasional travel to the United States.

Nice To Haves

Proficiency in a second language.

Responsibilities

Serve as the primary technical point of contact in Europe for customers and distributors.
Provide pre-sales technical support to distributors, customers, and sales colleagues, including application guidance and input related to product pricing and delivery.
Analyze customer technical requirements, recommend appropriate products, and present proposals during design reviews for non-standard features or solutions.
Support product installation and startup, and develop installation and test procedures that promote correct operation.
Troubleshoot product-performance issues, identify root causes, and recommend repair or replacement when appropriate.
Advise customers on product applications, upgrades, and modifications that can improve utilization and efficiency.
Deliver on-site and in-house product training for sales teams, distributors, and customers.
Build demonstration equipment for trade shows, customer training, and technical projects.
Attend trade shows and provide technical discussions, presentations, and product demonstrations.
Identify market trends and customer needs, contribute to competitive analysis, and help inform future product development.