Applications Analyst

AMG, Integrated Healthcare Management•Lafayette, LA

5d•Onsite

About The Position

AMG Integrated Healthcare Management is seeking an Applications Analyst to support the company’s software applications and data analytics initiatives. The role collaborates with cross-functional teams and vendors to implement solutions, improve business processes, and provide actionable insights. It supports application operations and reporting across AMG’s facilities and works with the IT team to promote system availability, connectivity, and interoperability. The position reports to the Applications and BI Manager and is not remote or hybrid. After-hours support may be needed for urgent issues or critical system emergencies.

Requirements

Bachelor’s degree in MIS, Informatics, or a related field.
Two or more years of experience in an applications analysis and reporting-related position.
Proficiency in SQL querying and database management.
Experience with SQL Server 2019 or newer and SSRS.
Strong ability to analyze data and generate meaningful reports and visualizations.
Expert-level Microsoft Excel skills, including pivot tables, formulas, and charts.
Solid experience with Microsoft Word.
Ability to understand complex business processes and translate requirements into technical solutions.
Excellent analytical and troubleshooting skills, with a proactive approach to resolving issues.
Ability to communicate effectively and empathetically with end users and provide timely, solutions-focused support.
Strong interpersonal skills and clear verbal and written communication.
Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities.
Ability to work collaboratively in a team-oriented environment.

Nice To Haves

Healthcare industry experience is desired.
Familiarity with database platforms such as DB2, MySQL, or PostgreSQL.
Experience with PowerBI.
Programming or scripting experience, such as Python, R, PowerShell, or VBA.

Responsibilities

Support new and existing software applications, working with employees and vendors to identify business requirements and provide solutions.
Install, configure, maintain, and support company software systems; resolve escalated Service Desk issues.
Maintain role-based access controls and minimum-necessary access to sensitive information in compliance with HIPAA standards.
Document business processes, translate them into application requirements, and identify opportunities for process improvement or automation.
Develop SQL queries to extract and analyze data, and use Excel to manipulate data and present insights.
Design and deploy reports and dashboards; ensure stakeholders receive appropriate information and automate data workflows to reduce manual effort and errors.
Create and update technical documentation and user guides, promote consistent application use across facilities, and conduct end-user training as needed.
Work with software vendors to troubleshoot issues, implement updates or features, and learn about products and solutions that may benefit AMG.
Collaborate with IT to support system availability, network connectivity, and application interoperability.
Provide after-hours support for urgent issues or critical system emergencies as needed.
Stay current with industry trends and technologies and pursue ongoing professional development and training.

Benefits

Competitive pay
Direct deposit
Dual medical insurance options
Dental insurance
Long-term disability insurance
Life insurance
AD&D insurance
Vision insurance
Multiple voluntary insurance options
Paid holidays
Paid vacation time
Paid sick time
Optional credit union membership
Personal cellular discount options
401(k) retirement plan with generous company contribution
Employee Stock Ownership Plan (ESOP) retirement plan fully funded by the company