Application Web Development Manager

BlueCross BlueShield of South Carolina•Columbia, SC

2d•Hybrid

About The Position

The Application Web Development Manager provides technical and administrative direction to staff responsible for maintaining, analyzing, designing, programming, and implementing application tasks and projects. The role manages technical support and troubleshooting for application-related issues and supports senior management in aligning IT operations with business strategy and long-range planning. The Commercial Web Application Development Manager directs daily operations and software development practices for business-critical applications, including externally facing websites, secure self-service web portals, and mobile applications. The role is accountable for developing stable, scalable, and flexible software and for leading teams to deliver strong performance and customer satisfaction. It involves working with IT and business stakeholders, building partnerships across the organization, and maintaining alignment with IT software and infrastructure strategy. This is a full-time hybrid position based at 2401 Faraway Drive, Columbia, South Carolina. The schedule is Monday through Friday, 40 hours per week, with an eight-hour shift during normal business hours. Extended hours may be required based on business needs, and travel between buildings may be required. The position is not eligible for sponsorship now or in the future.

Requirements

Bachelor’s degree in any major; or four years of job-related work experience; or an associate’s degree in Business Administration, Computer Science, Information Technology, or another job-related field plus two years of job-related experience.
Seven years of related IT experience.
Prior team lead, supervisor, or management experience, or equivalent military experience at grade E4 or above; this experience may be concurrent with the IT experience requirement.
Flexibility to adapt to changing business and client needs.
Excellent verbal and written communication and interpersonal skills for working with technical and non-technical customers.
In-depth understanding of organizational functions, behavior, and interrelationships.
Ability to establish and maintain effective working relationships with employees, clients, vendors, and others.
Ability to assess requirements, alternatives, and risks and benefits for projects with low to high impact.
Thorough understanding of the systems life cycle.
Knowledge of principles, theories, practices, and techniques for planning, managing, and implementing software projects and programs.
Familiarity with project management concepts.
Advanced knowledge of relevant operating systems, programming languages, and development tools and their use in the company.

Nice To Haves

Experience in a financial, insurance, or healthcare environment.
Experience in product development and collaborating with multiple teams that use different development models, release cycles, and developer needs.
Strong technical knowledge of web and mobile technologies, including HTML, CSS, JavaScript, and Java.
In-depth understanding of agile principles.
Leadership or technical experience in Nonhost or web technologies.

Responsibilities

Recruit, hire, coach, mentor, monitor, and evaluate staff, and address disciplinary issues in a timely manner.
Support professional development, training, career growth, morale, employee satisfaction, and recognition of high performance.
Coordinate activities through direct and indirect staff.
Manage support and development teams, provide guidance, and ensure project and program objectives and milestones are met on time and cost-effectively.
Oversee workload by scheduling, planning, and assigning resources; providing technical direction; setting priorities; and resolving issues.
Ensure staff can create or gather requirements and prepare documentation according to the area's methodology, including scope and design.
Work with customers and application architects to keep business software development modifications and applications aligned with IT software and infrastructure strategy.
Coordinate with other IT departments and external parties to synchronize activities, assess information systems needs and requirements, and resolve problems through teamwork and software solutions.
Review and approve project estimates; attend status meetings and conference calls; participate in requirements reviews; and review project documents and status reports.
Work with teams to document, develop, and analyze solutions that improve IT procedures, processing methods, communications, information flow, management reporting, and operational efficiency.
Monitor processes, identify improvement opportunities, and present solutions to senior management.
Maintain professional and technical knowledge of relevant information systems requirements, development methodologies, and life-cycle practices.
Prepare the area's annual budget, including recommendations for technical improvements, technology upgrades, and vendor and consulting costs; participate in the annual budget review process.