Application Web Development Manager

BlueCross BlueShield of South Carolina•Columbia, SC

3d•Hybrid

About The Position

The Application Web Development Manager provides technical and administrative direction to staff responsible for maintaining, analyzing, designing, programming, and implementing application tasks and projects. The role manages technical support and troubleshooting for application issues and supports senior management in aligning IT work with the company’s business strategy and long-range plans. The Commercial Web Application Development Manager directs day-to-day operations and software development practices for business applications, including externally facing websites, secure self-service web portals, and mobile applications. The manager is accountable for developing stable, scalable, and flexible software and for leading teams to achieve strong performance and customer satisfaction. The role works with IT and business stakeholders, customers, application architects, other IT departments, and external parties. This is a full-time hybrid position based at 2401 Faraway Drive, Columbia, South Carolina. The schedule is Monday through Friday, 40 hours per week, with an eight-hour shift during normal business hours. Extended hours may be needed based on business needs, and travel between buildings may be required. The position is not eligible for sponsorship.

Requirements

Bachelor’s degree in any major; or four years of job-related work experience; or two years of job-related experience plus an associate’s degree in Business Administration, Computer Science, Information Technology, or another job-related field.
Seven years of related IT experience.
Prior team lead, supervisor, or management experience, or equivalent military experience at grade E4 or above; this experience may be concurrent with the required IT experience.
Flexibility in adapting to changing business and client needs.
Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, with technical and non-technical customers.
In-depth understanding of organizational functions, behavior, and interrelationships.
Ability to establish and maintain effective working relationships with employees, clients, vendors, and others.
Ability to assess requirements, alternatives, and risks and benefits for projects with low to high impact.
Thorough understanding of the systems life cycle.
Knowledge of principles, theories, practices, and techniques for planning, managing, and implementing software projects and programs.
Familiarity with project management concepts.
Advanced knowledge of relevant operating systems, programming languages, and development tools and their use in the company.

Nice To Haves

Experience in a financial, insurance, or healthcare environment.
Experience with product development and collaboration across multiple teams with different development models, release cycles, and developer needs.
Strong technical knowledge of web and mobile technologies, including HTML, CSS, JavaScript, and Java.
In-depth understanding of agile principles.
Leadership or technical experience in nonhost or web technologies.

Responsibilities

Recruit, hire, coach, mentor, monitor, and evaluate staff, and address disciplinary issues in a timely manner.
Support professional development, training, career growth, and recognition of high performance to promote employee morale and satisfaction.
Coordinate work through direct and indirect staff, manage support and development teams, and guide teams in meeting milestones and project objectives on time and within cost expectations.
Oversee workload, including scheduling, planning and assigning resources, providing technical direction, setting priorities, and resolving issues.
Ensure staff can create or gather requirements and prepare other documentation in accordance with the area’s methodology.
Work with customers and application architects to keep application changes and business software aligned with IT software and infrastructure strategy.
Coordinate with other IT departments and external parties to synchronize activities, assess information systems needs, encourage teamwork, resolve problems, and implement software solutions.
Review and approve project estimates; attend status meetings and conference calls; participate in requirements reviews; and review project documents and status reports.
Work with teams to document, develop, and analyze solutions that improve IT procedures, processing methods, communications, information flow, management reporting, and operational efficiency.
Monitor processes, identify opportunities for improvement, and present solutions to senior management.
Maintain professional and technical knowledge of information systems requirements, development methodologies, and the software life cycle.
Prepare the area’s annual budget, including recommendations for technical improvements, technology upgrades, and vendor and consulting costs, and participate in the annual budget review.