Application Support Specialist
About The Position
The Application Support Specialist works with academic units to ensure the proper coding and maintenance of degree requirements in the University of North Texas degree audit application. The role requires extensive knowledge of student, curricular, and academic records, processes, policies, and procedures, as well as the ability to identify and address problems. Accurate, current degree audits and sequencing support enrollment and retention. This is a technical position and is not student-facing. The Registrar’s Office supports students, faculty, staff, and other constituents through academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification, maintenance of academic records, and state and federal reporting.
Requirements
- Associate's degree in a related field and two years of work experience in computing, information systems, or a related field, or an equivalent combination of education, training, and experience.
- Proficient understanding of relational databases, client-server concepts, computer programming, and all phases of the application development lifecycle.
- Strong Microsoft Office skills, including Word and Excel.
- Excellent organization, teamwork, problem-solving, and verbal and written communication skills.
- Ability to work well with people at all levels of the organization.
Nice To Haves
- Certifications in supported technologies.
Responsibilities
- Work with academic advising and support areas to develop and maintain the degree audit system by interpreting degree requirements, translating them into system terminology, and entering information into degree audit system tables.
- Collaborate with academic areas to interpret curricular requirements and maintain graduate-level, four-year, and transfer sequencing guides or maps on the UNT website.
- Work with academic advisors and support areas to address individual student issues in the degree audit and student information systems.
- Provide technical assistance to Admissions, Records, and Transfer Processing staff to resolve student-record issues.
- Support training for UNT faculty and staff on degree audit usage and functionality, and develop and maintain documentation of degree audit processes.
- Follow proceedings of key committee meetings to ensure approved changes to academic requirements are reflected in the degree audit system.
- Work with the Assistant Registrar for Academic Support, as directed, on system upgrades and new degree audit system projects.
Benefits
- Flexible hours and remote work arrangements.
- Tuition scholarships for employees and immediate family.
- Recreational resources and activities.
- Generous benefits, leave, and perks package.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
