Application Support Engineer

Accenture Federal ServicesWashington, DC

About The Position

At Accenture Federal Services, our mission is to help the US federal government strengthen the nation, enhance public safety, and improve citizens' lives. We are a technology company within the global Accenture network, comprising over 13,000 professionals dedicated to leveraging technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Recognized as a Glassdoor Top 100 Best Place to Work, we foster a collaborative and supportive community where employees feel a sense of belonging and are empowered to grow through hands-on experience, certifications, and industry training. Join us to drive positive, lasting change that advances missions and the government forward.

Requirements

  • Must have administration experience with at least two of the following applications: ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk
  • Must have T3/T5 eligibility
  • Linux experience
  • Oracle Cloud Infrastructure (OCI) experience
  • VMware VDI experience
  • Microsoft Windows Server Administration experience
  • US – Citizen

Responsibilities

  • Install Application client tools on VDI Images/Pools
  • Troubleshoot connections to Applications and integrations
  • Load Balancing Configuration for Applications
  • Application configuration with SAML/SSO Authentication
  • Provide Level 2 and 3 support for related integration issues
  • Create a management plan, validate sizing, and forecasted sizing
  • Maintain licenses and key secrets in vault
  • STIGs and CDRL Documentation

Benefits

  • Accenture Federal Services offers a wide variety of benefits.
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