GMI Application Support - Chicago
About The Position
Talan is seeking an Experienced Application Support Analyst with strong expertise in GMI trading and clearing platforms. This role is responsible for supporting critical production applications, troubleshooting complex issues, ensuring system stability, and partnering with business and technology teams in a global financial markets environment. The position is located in Chicago and requires a hybrid work model with at least 4 days onsite per week. Visa sponsorship is offered under specific treaty-based U.S. work visas (TN and E-2 for eligible Canadian, Mexican, and French citizens), but not for other visa types like H-1B.
Requirements
- 5+ years of Application Support experience.
- 3+ years working with GMI core modules.
- Experience within financial markets or capital markets environments.
- Experience supporting business-critical applications in a high-pressure environment.
- Familiarity with global Follow-the-Sun support models.
- Strong knowledge of GMI Core modules (COPYFDC, BOFSET1C, BMERGE, Trade Load).
- Experience with RPGLE, CLLE, SQLRPGLE, and IFS
- Strong SQL and Linux knowledge.
- Windows/Linux operating systems experience.
- Understanding of trading and clearing systems.
- Excellent troubleshooting and analytical skills.
- Proactive, results-driven, and client-focused.
- Strong communication and stakeholder management skills.
- Detail-oriented, organized, and adaptable.
- Collaborative team player with a strong commitment to knowledge sharing.
- Ability to work effectively under pressure and manage multiple priorities.
- Passionate, intellectually curious, and committed to delivering high-quality client service.
Responsibilities
- Provide L2/L3 production support for GMI and related trading applications.
- Support GMI core modules including COPYFDC, BOFSET1C, BMERGE, Trade Load, and associated processes.
- Investigate and resolve production incidents, perform root cause analysis, and implement preventive actions.
- Monitor application performance and ensure platform stability.
- Collaborate with business users, operations teams, and developers across global locations.
- Participate in releases, upgrades, and Follow-the-Sun support activities.
Benefits
- Competitive salary between USD $85.000 - US$120.000
- 401(k) retirement plan with company matching
- 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
- 8 paid holidays + 5 sick days + 2 personal days per year
- Company health, dental, and vision insurance plans + FSA
- Voluntary STD and LTD
- Commuter/transit benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
