Application Support Analyst

Presbyterian Medical Services • Albuquerque, NM

1d

About The Position

This is a professional position with active participation in the successful daily support of IT applications. In coordination with management, provides technical support and project deployment support to ensure efficient ongoing operation and use of IT Applications. Provide day-to-day support for enterprise healthcare applications, including troubleshooting, incident management, and root cause analysis. Collaborate with IT teams, vendors, and end users to ensure system performance, support upgrades, and deliver user training.

Requirements

• Active participation in the successful daily support of IT applications.
• Technical support and project deployment support.
• Troubleshooting, incident management, and root cause analysis for enterprise healthcare applications.
• Collaboration with IT teams, vendors, and end users.
• Ensuring system performance.
• Supporting upgrades.
• Delivering user training.

Responsibilities

• Provide day-to-day support for enterprise healthcare applications, including troubleshooting, incident management, and root cause analysis.
• Collaborate with IT teams, vendors, and end users to ensure system performance, support upgrades, and deliver user training.
• Provide technical support and project deployment support to ensure efficient ongoing operation and use of IT Applications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed