Application Specialist

Carel Usa • Brea, CA

6d

About The Position

Reporting to the Managing Director in a solid-line relationship and collaborating with Sales, Field Services, and other Application Specialists, the Application Specialist supports local deployment of high-efficiency and natural-solution applications, primarily in the food retail market. The role defines and deploys contractor training programs, coordinates and manages food retail projects, participates in start-ups, and fine-tunes installations. It also gathers market feedback for Marketing Managers to help improve existing solutions and develop new solutions, documentation, and customer experiences.

Requirements

• Engineering or technology degree with an HVAC/R background or experience, or equivalent.
• Good verbal, written, and presentation communication skills for sharing technical information.
• Technical and industry knowledge and sound reasoning skills.
• Practical knowledge and skills in electronics, electrical circuits, and mechanical systems applicable to the HVAC/R industry.
• Proficiency with PowerPoint, Excel, and Word.
• Self-motivation and the ability to perform at a high level without constant supervision.
• Ability to travel an average of 20–40% overnight, with some evening and occasional weekend work.

Nice To Haves

• Bilingual abilities.
• Experience with high-efficiency control solutions for commercial refrigeration applications.
• Proven field service experience.

Responsibilities

• Partner with OEMs, contractors, engineering consultants, integrators, and other customers and stakeholders—including project managers, engineers, field technicians, software developers, technical specialists, and end-users—to drive adoption of CAREL solutions.
• Review blueprints, plans, and other customer documents to help prepare quotations and submittals.
• Coordinate customer projects with the Sales team, from selecting an appropriate CAREL solution through implementation and monitoring results.
• Travel to end-user facilities to support contractors with CAREL solution installations and maintenance.
• Perform energy-efficiency and performance analyses, fine-tuning, and preventive maintenance at stores using CAREL technologies.
• Collaborate with CAREL teams to organize technical product training for key customers, including OEMs, contractors, and end-users; present trainings, seminars, and technical meetings.
• Provide end-users with a trouble-free experience using solutions that contain CAREL products.
• Visit customer facilities to learn about customer applications, assist with implementing CAREL controls, and support customers’ technical staff.
• Perform other duties as assigned by the Managing Director.

What This Job Offers

• Job Type: Full-time