Application Sales Engineer
About The Position
This position plays a fundamental role in achieving our revenue growth and service level objectives. This position plans, directs and coordinates the preparation of project documentation such as engineering drawings, production specifications, schedules, and contract modifications. This position also ensures that customer specifications and requirements are met or exceeded. This position will also have the responsibility to respond to customer inquiries of a technical nature to include product capabilities and limitations; manufacturing capabilities and capacities; and other technical issues as they may arise. Travel to customer sites and attendance at trade shows will also be necessary in support of this role. Strong interpersonal skills are required along with a positive, supportive attitude with the customer. This position must be a team player that supports all functional areas of ANCORP.
Requirements
- Must have excellent math skills.
- Excellent interpersonal and customer service skills
- Must be able to read, write, and have a strong working knowledge of English and grammar.
- Time Management.
- Ability to multi-task.
- Strong listening and presentation skills.
- Vocal clarity.
- Critical thinking.
- Active listening.
- Technical Aptitude.
- Professionalism.
- People Skills.
- Able to work in stressful situations.
- Customer focus.
- Highly organized.
- Attention to detail.
- Able to handle fast-paced environments and challenging workloads.
- Dependable.
- Excellent work ethic.
- Positive attitude and energy.
- Open and quickly adapts to change.
- Deadline oriented.
- Must be authorized to work in the U.S. without sponsorship.
- BA/BS Engineering degree, Industrial, Mechanical, Manufacturing, or related discipline.
- 7+ years of relevant experience may substitute required education.
- Computer literate in CAD and all Microsoft Office Suite programs.
Nice To Haves
- Inside sales experience or customer service experience preferred.
- Enterprise Resource Planning (ERP) experience preferred.
Responsibilities
- Provide customers and sales teams with technical product and application support via phone, email, and site visits.
- Develop and maintain in depth product knowledge, specifications, and can point out the technical merits of products.
- Collaborate with the sales and engineering teams to understand customer needs, determine technical requirements, promote ANCORP products, and provide technical sales support.
- Provide customers with product and service information they require, as well as provide quotes and lead times for products.
- Drive revenue growth by actively managing the sales cycle from technical qualification through to deal closure, including delivering persuasive presentations, addressing concerns, and confidently asking for the order.
- Partner with sales teams to identify opportunities, develop effective strategies, and directly contribute to achieving sales targets.
- Reads and understands bid/ Request for Quote (RFQ) specifications and prepares bid proposals/responses on behalf of the sales team.
- Review and understand RFQ drawings and manufacturing drawings. This includes an understanding of geometric dimensioning & tolerancing.
- Follow up with customers’ needs and quotations, help to identify customers’ concerns and problems.
- Represent ANCORP at assigned trade shows.
- Communicates and interacts with potential customers at trade shows and expositions.
- Support the sales team in technical product presentations and documentation.
- Plans and modifies product configurations to meet customer needs.
- Reviews and verifies documentation for completeness, correct formatting, and compliance with all requirements.
- Support Marketing with creation of product documentation.
- Confers with engineers, supervisors, and management to discuss deadlines, quotations, materials, and schedules.
- Provide training to ANCORP personnel when required on product lines and customer applications.
- Sells and supports products that require extensive technical expertise and provides support for installation and use.
- Support engineering as required.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
