Application Sales Engineer

Element Materials Technology•Boxborough, MA

1d•Onsite

About The Position

Element has an opportunity for an Application Sales Engineer. In this role you will be responsible for conversion of more complex requests for quotes (RFQ’s) to high quality bids and quotations. You will establish and maintain a strong relationship with clients throughout the sales cycle: proactively following up on leads for future business opportunities, being responsible for following up and converting more complex RFQs to high quality quotations per customer expectations and making detailed testing proposals. The Application Sales Engineer must be able to articulate Element testing to both business and technical users. They must be able to identify all technical requirements of assigned accounts to assure quotations are complete and professional. In addition to client relations, this role will interact with the Element Sales Team, General Manager, and lab personnel. The ideal candidate will be customer focused, action oriented, approachable and patience. This position is a 100% in-office/onsite role that will report into our Boxborough, MA lab. Please note: Sponsorship is not available for this opportunity.

Requirements

2–5 years of experience in a technical role within a testing laboratory environment, with preference for candidates with engineering experience and exposure to customer-facing or sales responsibilities
Hands-on experience performing or supporting vibration testing; strong understanding of test methods, procedures, and requirements, including the ability to scope and price testing services
Background in materials testing, metallurgy, or composites strongly preferred
Ability to interpret and apply technical instructions, specifications, and data from written, verbal, diagrammatic, or schedule-based formats
Solid analytical skills, including the ability to calculate figures such as pricing, discounts, commissions, and cost estimates, and apply basic algebra and geometry concepts
Experience developing proposals, including cost estimates, work plans, and terms and conditions, with the ability to assess client needs and translate them into testing solutions
Strong client-facing skills with the ability to interface with customers, win new business, and build relationships
Proficiency in Microsoft Office (Word, Excel) and familiarity with systems such as Dynamics AX and CRM preferred
Well-developed written and verbal communication skills, with strong interpersonal and collaboration abilities
Professional presence with the flexibility to represent the company at customer sites, community events, and internal initiatives
Valid driver’s license with an acceptable driving record; willingness to travel overnight as needed

Nice To Haves

engineering experience
exposure to customer-facing or sales responsibilities
Background in materials testing, metallurgy, or composites strongly preferred
familiarity with systems such as Dynamics AX and CRM preferred

Responsibilities

Proactively develop contacts and engage with customers using phone, email, web conferencing
Contact clients to qualify the potential of the quote request
Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element
Receive and process request for quotations (RFQ)
Prepare quotes by studying blueprints, plans, and related customer documents; consulting with Program Managers, technical experts, and other technical staff within Element
Conduct document validation to determine non-standard methods
Calculate or establish pricing lead-time from standard price lists, local costing models, as well as from operational input
Follow-up on quotations for the assigned customer base and or quotations produced, providing clarification and modifications when required
Assist in entering more complex purchase orders when needed
Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
Achieve sales goals by increased conversion and penetration of accounts
Build and maintain a working knowledge of Element’s service offerings; participate in training / coaching opportunities
Ensure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.
Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance