Application Integration Specialist

Global Data Consultants•Greene Township, PA

4h•Onsite

About The Position

As an Application Integration Specialist, you will be responsible for orchestrating the seamless flow of data between enterprise applications, including EMRs, billing systems, and staff portals. This role serves as a critical liaison between internal stakeholders and external software vendors, ensuring technology solutions effectively support both clinical and operational objectives while maintaining security, compliance, and system reliability.

Requirements

Experience designing, implementing, and supporting application integrations using APIs, middleware, or similar integration technologies.
Strong troubleshooting and problem-solving skills with the ability to perform root-cause analysis on complex technical issues.
Experience working with enterprise software systems, including EMRs, billing platforms, or other business-critical applications.
Knowledge of data integration concepts, database management, data integrity, and reporting processes.
Understanding of healthcare technology security, privacy, and regulatory requirements, including HIPAA compliance.
Ability to gather business requirements and translate them into technical solutions.
Strong written and verbal communication skills with the ability to interact effectively with technical and non-technical stakeholders.
Experience creating technical documentation and delivering user training.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Willingness to participate in an after-hours on-call support rotation.

Nice To Haves

Experience supporting healthcare environments, including senior living, long-term care, or clinical operations.
Experience serving as the technical point of contact for third-party software vendors.
Experience with application testing, change management, and software implementation projects.
Familiarity with security and privacy program support activities.
Experience providing help desk support and managing ticketing or work order systems.
Experience training end users on enterprise applications and workflow improvements.

Responsibilities

Design, develop, maintain, and optimize secure system integrations using APIs, middleware, and other technologies to ensure accurate and reliable data exchange between enterprise applications.
Serve as the primary technical liaison for software vendors, managing troubleshooting efforts, system upgrades, integration projects, and ongoing vendor relationships.
Gather, analyze, and translate business and clinical requirements into technical specifications for internal teams and external vendors.
Diagnose and resolve complex integration and application issues, perform root-cause analysis, and implement corrective actions to minimize system downtime.
Ensure all integration solutions comply with healthcare security, privacy, and regulatory requirements, including HIPAA standards.
Support data collection methods, reporting processes, data integration initiatives, data integrity efforts, and database management activities.
Conduct application testing to validate functionality, performance, and integration accuracy.
Maintain detailed documentation of application configurations, integrations, system changes, and technical procedures.
Develop technical documentation and provide training to clinical and non-clinical staff on applications, workflows, and new technologies.
Collaborate with the Director of Technical Operations in supporting security and privacy initiatives and responsibilities.
Provide help desk support, document work orders, and assist with issue resolution across supported applications.
Provide regularly scheduled after-hours on-call support as required.
Support resident support personnel and collaborate to deliver exceptional service and technical support to residents.
Adhere to established safety policies, procedures, and best practices.
Promote teamwork, collaboration, and high-quality customer service in alignment with organizational values.
Perform other duties and responsibilities as assigned.