Application Development Analyst

Penn National Insurance•Harrisburg, PA

7h•$82,000 - $114,000•Hybrid

About The Position

We are seeking an Application Development Analyst who works with the client to define business requirement for very complex systems (both new and existing), formulating scope, objectives, and program specifications. This position then codes, tests, debugs, documents and implements new systems and/or changes to existing systems. This is a hybrid role reporting to our Harrisburg, PA office.

Requirements

Bachelor’s degree in technical field required
Minimum of 4 years programming and analysis experience required
Word, Excel, PowerPoint, Visio
Demonstrated customer service skills
Demonstrated verbal and written communication skills
Demonstrated multitasking skills
Understands systems development methodology
Must be able to perform computer-based tasks and access digital information necessary for job duties, including through the use of assistive technologies.
Must be able to complete computer-based tasks and utilize office equipment as needed to perform essential job functions.
Must be able to access and enter information accurately using automated systems.
Must be able to communicate effectively with internal and external clients using telephone, electronic, or other communication systems.
Must be able to present information to individuals and groups.
Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Nice To Haves

Coding at this level is typically limited to the most complex assignments.

Responsibilities

Write new programs and enhance existing programs meeting program specifications and Penn National Insurance programming standards. Implement program changes following documented change control procedures.
Create program-level documentation including, but not limited to: program specifications, data conversion maps, screen and report layouts, flowcharts, troubleshooting documentation, and operations instructions. Create system-level documentation, including, but not limited to: business requirements, use cases, system overviews, change control instructions, disaster recovery instructions, flowcharts and diagrams. Update status and time tracking system weekly.
Interact with client to clarify business requirements and develop test cases. Assist clients during testing, troubleshooting, and problem resolution tasks. Provides on-call or after hours application / technical support.
Coordinate and perform unit, system, and model office testing associated with any project. Verify that test results meet business requirements.
Estimate time to complete individual assignments and discuss target dates with supervisor/manager. Create action plans associated with specific project assignments.
Work with client to define business requirements for new systems and enhancements to existing systems. Analyze business requirements. Design and configure system solutions that meet business requirements and employ Penn National Insurance best practices. Design may include: user interfaces, business rules, output reports, data conversions, and interfaces with other systems.
Log identified development and production issues. Research and analyze issues to identify systemic problems and root causes. Document problem resolution alternatives and recommend course of action. Plan and coordinate problem resolution activities.
Review peer code and certify adherence to Penn National Insurance standards. May also mentor new employees or provide cross-training. May present design solutions and obtain approvals for them.
Participates in self-development to maintain the technical currency necessary to perform the duties of the position.
Participate on departmental standards committee and recommends changes to departmental standards/best practices.
Occasional travel may be required.
Performs other duties as may be assigned by the Application Manager; Enterprise Architect; Director, Enterprise Architecture; Director, Inservco Information Technology; Director, Planning & Project Management; Manager Data Warehouse & Business Intelligence

Benefits

Generous 401(k) match
graded profit sharing
incentive compensation
a wide range of benefits to support your financial health, physical well-being and career development
remote and hybrid work options
flexible scheduling
a “dress-for-your-day” culture
Continuing Education Support
100% tuition reimbursement for academic studies
Professional Development Opportunities
Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more.