Application Business Project Manager

the South Dakota State Government•Statewide, SD
•Onsite

About The Position

Under general supervision, the successful candidate applies depth of knowledge and skill in complex and varied work situations with limited need for direction. Application/Business Project Managers consult with product owners, subject matter experts, technical staff, scrum teams, and stakeholders to identify, define, interpret, integrate, and document business needs and objectives, current operational procedures. This role will work with project sponsor and product owners to identify and document scope, assumptions, constraints, and risks. Candidate must be familiar with both agile and waterfall methodologies, project management methodologies, and act as a buffer between the project team and sponsor/product owner to maintain a safe working environment for the team by helping with conflict resolution.

Requirements

  • 5-7 years of project management experience
  • Proven ability to successfully deliver projects on time, within budget, and with a focus on client satisfaction.
  • Demonstrated experience gathering business requirements
  • Facilitating meetings and discussions with employees at all levels
  • Working within the software development life cycle (SDLC)
  • Proficient with Microsoft tools such as Visio and Power BI
  • Experience with ServiceNow products, including PPM, ITSM, CM, and Reporting
  • Knowledge of Software Development Life Cycle (SDLC), Scrum methodology, and Agile principles.
  • Knowledge of Project management and business analysis standards, practices, and methodologies, including Project Management Institute (PMI) and business analysis principles.
  • Knowledge of Computer platforms, operating systems, protocols, and fundamental computer science concepts.
  • Knowledge of Microsoft Office, SharePoint, and Power BI.
  • Knowledge of Organizational goals, objectives, policies, procedures, and quality assurance practices.
  • Knowledge of Project management concepts, including scope, budget, timelines, resources, deliverables, and risk management.
  • Skills in Project planning, organization, and coordination.
  • Skills in Gathering, analyzing, and communicating business and technical requirements.
  • Skills in Written, oral, and interpersonal communication, including the ability to communicate technical concepts in clear, user-friendly language.
  • Skills in Customer service and building effective working relationships with internal and external customers at all organizational levels.
  • Skills in Problem-solving, critical thinking, and developing alternatives or contingency plans.
  • Skills in Facilitating meetings, leading discussions, and presenting information to individuals and groups of varying sizes.
  • Skills in Leading and collaborating effectively in a team-oriented environment, including demonstrating servant leadership and modeling positive behaviors.
  • Skills in Managing competing priorities and maintaining attention to detail in a fast-paced, dynamic environment.
  • Skills in Adapting to changing priorities, circumstances, and organizational needs.
  • Ability to lead projects from initiation through successful completion while managing scope, budget, timelines, resources, and deliverables.
  • Ability to establish and maintain processes to monitor project scope, progress, costs, and outcomes throughout the project lifecycle.
  • Ability to identify, assess, communicate, and mitigate project risks; escalate issues through appropriate management channels when necessary.
  • Ability to monitor project resource needs and make recommendations to optimize efficiency and project outcomes.
  • Ability to develop, implement, and maintain functional policies, procedures, and quality assurance best practices.
  • Ability to prioritize and execute tasks effectively in a high-pressure environment.
  • Ability to foster a collaborative environment and support the development of team members through mentoring, guidance, and knowledge sharing.
  • Ability to demonstrate initiative, self-direction, and a commitment to continuous learning and professional growth.
  • Must apply online.
  • All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9.
  • The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

Nice To Haves

  • Bachelor's degree or equivalent relevant experience
  • Additional experience with quality inspections and auditing
  • Additional experience with vendor implementations
  • Additional experience with Statements of Work and contracts
  • Additional experience with Quality Assurance
  • Additional experience with User Acceptance Testing
  • Additional experience with mentoring or training others
  • Project Management Professional Certification (PMP)
  • Certified Scrum Master
  • Related Certifications

Responsibilities

  • Consult with product owners, subject matter experts, technical staff, scrum teams, and stakeholders to identify, define, interpret, integrate, and document business needs and objectives, current operational procedures.
  • Work with project sponsor and product owners to identify and document scope, assumptions, constraints, and risks.
  • Act as a buffer between the project team and sponsor/product owner to maintain a safe working environment for the team by helping with conflict resolution.
  • Lead projects from initiation through successful completion while managing scope, budget, timelines, resources, and deliverables.
  • Establish and maintain processes to monitor project scope, progress, costs, and outcomes throughout the project lifecycle.
  • Identify, assess, communicate, and mitigate project risks; escalate issues through appropriate management channels when necessary.
  • Monitor project resource needs and make recommendations to optimize efficiency and project outcomes.
  • Develop, implement, and maintain functional policies, procedures, and quality assurance best practices.
  • Prioritize and execute tasks effectively in a high-pressure environment.
  • Foster a collaborative environment and support the development of team members through mentoring, guidance, and knowledge sharing.
  • Demonstrate initiative, self-direction, and a commitment to continuous learning and professional growth.

Benefits

  • Multiple health plan options, including a $0 employee premium option
  • 6% fully matched retirement plan
  • Long term disability and family survivor benefits
  • $25,000 paid life insurance
  • Generous leave policies
  • Stable industry sector
  • Flexible work schedule, providing the ability to maintain a great work/life balance
  • Eleven paid holidays
  • Generous vacation and sick leave accrual
  • Dental
  • Vision
  • Other insurance options
  • Retirement benefits
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