Application Analyst - Revenue Cycle (HealthIT) - (Remote Available)

Vanderbilt University Medical Center•Nashville, TN

15h•Remote

About The Position

The Application Analyst will join the HealthIT Revenue Cycle team and support Epic Hospital Billing (HB) and Professional Billing (PB) functionality, including system integrations. This role focuses on ensuring stable, efficient revenue cycle workflows and delivering high quality application support to operational and technical stakeholders.

Requirements

Strong understanding of revenue cycle operations , including billing and follow‑up processes
Experience with or working knowledge of Epic Hospital Billing and/or Professional Billing
Familiarity with SBO (Self‑Pay / Billing Operations) workflows
Ability to analyze issues, document solutions, and communicate effectively with both technical and business users
Experience supporting production healthcare systems in a regulated environment
Configuration Management and Planning (Novice)
Technical Analysis (Novice)
Testing (Novice)
Product Knowledge (Novice)
Problem Management (Novice)
Business Knowledge (Novice)
2 years relevant work experience
Bachelor's degree

Nice To Haves

Prior experience in a Revenue Cycle Application Analyst role
Experience supporting Epic upgrades, enhancements, and integrations
Experience in other Epic Applications like Home Health, Wisdom, and/or experience in community connect is also a plus.

Responsibilities

Support Epic eStar Resolute HB and PB revenue cycle applications , including related system integrations
Maintain and optimize payment, denial, and follow‑up workflows, including Single Billing Office (SBO) functions
Perform payor plan maintenance, agency placement configuration, and work queue updates
Support Charge Router, claims processing, and other Epic specialty areas (certifications in these areas are a plus)
Provide ongoing support for incident and problem tickets, routine system maintenance, and application enhancements
Participate in system testing, validation, and regular Epic upgrades
Collaborate with operational and technical stakeholders to troubleshoot issues and improve billing processes
Participate in a 24/7 on‑call rotation to support critical systems as needed