Remote - Epic Medical Device Integration Application Analyst II

Mosaic Life Care•Saint Joseph, MO

9d•Remote

About The Position

The Application Analyst II supports, administers, configures, and optimizes Philips Fetal Monitoring, Philips IntelleBridge Enterprise (IBE), Philips iECG/ECG solutions, Alaris Pump integrations, and related clinical technologies. The role provides advanced application and device integration support, including iECG user builds, ISP user provisioning, workflow configuration, troubleshooting, and system maintenance. The analyst collaborates with Clinical Operations, physicians, Information Technology, and Biomedical Engineering to support device connectivity, equipment replacements, upgrades, and interoperability with the electronic health record (EHR). The analyst serves as a subject matter expert for supported systems, promotes operational efficiency through technology optimization, and helps train and support end users and fellow analysts. The position requires an associate's degree in Information Technology, Business Administration, or a related field, or three years of related experience as a licensed clinical or certified IT professional. Three years of experience in IT or clinical business workflow and experience supporting clinical, ancillary, or business environments are required. Application system build experience is preferred. Travel may be required for project go-lives and support. Mosaic Life Care is a health care system in northwest Missouri focused on putting patients' holistic needs first and providing care at the right time and place. The organization offers a range of employee benefits and perks, including concierge services, an employee lounge, wellness programs, free covered parking, and free on-site and virtual health clinics.

Requirements

Associate's degree in Information Technology, Business Administration, or a related field, or three years of related experience working as a licensed clinical or certified IT professional.
Three years of experience in IT or clinical business workflow.
Experience supporting clinical, ancillary, or business environments.
Proficiency with online devices.
Proficiency communicating face-to-face, by audio, and in writing.
Ability to prepare for and facilitate a meeting.
Excellent verbal and written communication skills, strong interpersonal skills, and ability to work as a team player.
Ability to work with peers at all levels to establish and execute strategies for process improvement and solution selection, installation, and implementation of computer-based solutions.
Ability to work efficiently with minimal direction and handle multiple tasks and projects while retaining details.
Ability to solve problems using logical thought processes and make independent decisions based on interpretation, analysis, and evaluation of changing data and conditions.
Ability to retain knowledge of software and hardware products and develop and organize short- and long-range goals.
Ability to function independently, accept significant responsibility, and respond to changing situations.
Ability to work at a desk for a major part of the workday using a computer terminal or personal computer and telephone; manipulate printed materials; and attend meetings at other sites.
Adequate vision to read documentation and use a computer monitor, and adequate hearing to understand verbal information and use a telephone.

Nice To Haves

Application system build experience.

Responsibilities

Provide advanced support, administration, and optimization of Philips Fetal Monitoring, Philips IntelleBridge Enterprise (IBE), and Philips iECG applications.
Build, maintain, and support new Philips iECG users, including physician onboarding, profile configuration, provider mappings, reading groups, and security access.
Configure and maintain physician ECG interpretation workflows, reading assignments, and provider access within Philips iECG and ECG systems.
Provide ISP support, including new user setup, account provisioning, role assignment, access management, and user maintenance.
Support Alaris Pump integrations, connectivity, workflow optimization, and troubleshooting.
Coordinate and support device swaps, replacements, upgrades, deployments, and connectivity validation for Philips monitoring solutions and associated clinical devices.
Partner with Biomedical Engineering on medical device lifecycle management, implementation projects, hardware replacement activities, and issue resolution.
Monitor and maintain interoperability between clinical devices, middleware platforms, interfaces, and the EHR.
Test, validate, implement, and support software upgrades, hardware deployments, interfaces, and device integration projects.
Work with Epic FDI records, device build and maintenance, workstation (LWS) records, and integration build.
Perform other duties as assigned.