Application Administrator 1

Healthcare Services Group • Bensalem, PA

10d • Hybrid

About The Position

HCSG is seeking an Application Administrator 1 to join its IT Applications team. The role supports the administration and configuration of SaaS and internally developed applications. It offers an opportunity to build hands-on experience with enterprise application support in a fast-paced, growing organization. The ideal candidate is detail-oriented, eager to learn, and comfortable working in a small team.

The position is based in Bensalem, Pennsylvania, within the Information Technology department, and reports to the Director of Information Systems. It is full-time and exempt, with a hybrid/on-site work arrangement. The stated experience level is 0–2 years.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field, or equivalent practical experience.
• 0–2 years of experience in application administration, IT support, or software development; internships and co-ops count.
• Foundational knowledge of .NET development, including C# and ASP.NET, gained through coursework, internships, or personal or academic projects.
• Basic understanding of relational databases and SQL for querying and troubleshooting.
• Strong analytical and problem-solving skills, with close attention to detail.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
• Ability to manage multiple tickets or tasks and prioritize effectively in a deadline-driven environment.
• Familiarity with REST/SOAP web services and API-based integrations.

Nice To Haves

• Direct experience in an internship, co-op, or entry-level role working with Workday, including Workday Report Writer or EIB/integration support.
• Workday Pro certification, or certification in progress.
• Experience with version control such as Git and ticketing systems such as ServiceNow, Jira, or similar.
• Coupa expense platform administration and management experience.
• Azure Data Factory and web application management experience.

Responsibilities

• Support and troubleshoot internally developed .NET applications, including diagnosing bugs, reviewing logs, and escalating complex issues to senior developers.
• Support user access reviews, security audits, and basic compliance and reporting requests.
• Collaborate with HR, Payroll, and business teams to gather requirements for enhancements and fixes.
• Participate in user acceptance testing (UAT) for system updates, patches, and new feature rollouts.
• Assist with Workday integrations, including EIBs and Core Connectors, and .NET-based data integrations between Workday and other business systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level