Application Administrator 1

Healthcare Services Group, Inc.•Bensalem Township, PA

11h•Hybrid

About The Position

HCSG is seeking an Application Administrator 1 to join its IT Applications team. The role supports administration and configuration for SaaS and internally developed applications and offers an IT professional the opportunity to build hands-on experience with enterprise application support in a fast-paced, growing organization. The ideal candidate is detail-oriented, eager to learn, and comfortable working in a small team. The position is based in Bensalem, Pennsylvania, in the Information Technology department. It is full-time and exempt, with a hybrid/on-site work arrangement, and reports to the Director of Information Systems.

Requirements

Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field, or equivalent practical experience.
0–2 years of experience in application administration, IT support, or software development; internships and co-ops count.
Foundational knowledge of .NET development, including C# and ASP.NET, gained through coursework, internships, or personal or academic projects.
Basic understanding of relational databases and SQL for querying and troubleshooting.
Strong analytical and problem-solving skills and close attention to detail.
Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Ability to manage multiple tickets or tasks and prioritize effectively in a deadline-driven environment.
Familiarity with REST/SOAP web services and API-based integrations.

Nice To Haves

Direct experience in an internship, co-op, or entry-level role working with Workday, including Workday Report Writer or EIB/integration support.
Workday Pro certification or progress toward certification.
Experience with version control such as Git and ticketing systems such as ServiceNow, Jira, or similar.
Coupa expense platform administration and management experience.
Azure Data Factory and web application management experience.

Responsibilities

Support and troubleshoot internally developed .NET applications by diagnosing bugs, reviewing logs, and escalating complex issues to senior developers.
Support user access reviews, security audits, and basic compliance and reporting requests.
Collaborate with HR, Payroll, and business teams to gather requirements for enhancements and fixes.
Participate in user acceptance testing (UAT) for system updates, patches, and new feature rollouts.
Assist with Workday integrations, including EIBs and Core Connectors, and .NET-based data integrations between Workday and other business systems.