Application Admin/Data Support Engineer

TEKsystems•Berwyn, IL

5d•$60 - $70•Remote

About The Position

We are seeking a Senior Application Administrator to support and administer a modern analytics environment built on Microsoft Fabric, Snowflake, Power BI, and Power Platform technologies. This role is a backfill position and will join a collaborative team responsible for ensuring the stability, performance, and continuous improvement of enterprise data and analytics platforms. The ideal candidate will bring a strong blend of application administration, data platform support, troubleshooting, and operational excellence, with the ability to work independently and engage effectively with both technical and business stakeholders. This is a highly visible role where approximately 85% of the work is operational support, incident management, and troubleshooting. The remaining responsibilities include platform improvements, infrastructure modernization initiatives, environment upgrades, and production support activities.

Requirements

microsoft fabric
snowflake
power bi
power platform
Data warehousing
data visualization
saas
application administration
Ssrs
Understanding of data warehousing, analytics, and business intelligence concepts.
Experience working within production support and operational support environments.
Ability to perform root cause analysis and drive permanent corrective actions.
Strong troubleshooting and problem-solving skills.
Ability to work independently with minimal supervision.
Excellent communication and customer-facing skills.

Nice To Haves

Experience with Microsoft Power Platform.
Experience supporting SSRS environments.
Familiarity with enterprise data visualization and reporting platforms.
Experience managing gateways, servers, infrastructure upgrades, and platform migrations.
Understanding of data integration and ETL processes.
Healthcare industry experience.
Familiarity with Epic or healthcare analytics environments.

Responsibilities

Administer and support Microsoft Fabric, Snowflake, Power BI, Power Platform, and related SaaS applications.
Serve as a primary point of contact for platform-related incidents, service requests, and support tickets.
Troubleshoot Power BI report refresh failures, data connectivity issues, gateway problems, security/access concerns, and Fabric platform incidents.
Determine root causes of issues and identify whether incidents are related to Fabric, Snowflake, gateways, infrastructure, data quality, or application development.
Escalate issues appropriately to development teams while providing detailed analysis and recommendations.
Support administration and optimization of enterprise data platforms and analytics environments.
Participate in ongoing infrastructure initiatives, including server rebuilds, gateway modernization, end-of-life upgrades, and platform lifecycle management.
Perform production deployments and support release management activities.
Conduct code reviews and peer reviews for production-bound changes when applicable.
Collaborate closely with BI developers, data engineers, and business stakeholders to ensure platform reliability and performance.
Drive long-term, sustainable solutions by identifying recurring issues and implementing preventative improvements rather than temporary fixes.
Monitor platform health, performance, availability, and operational metrics.
Develop and maintain documentation, support procedures, and operational best practices.