Appliance Replair Technician Professional
Miele•Princeton, TX
•$65,000 - $75,000•Onsite
About The Position
Travel to customer location to diagnose, troubleshoot and repair Miele Professional Appliances utilizing factory training, service manuals and computerized tools.
Requirements
- Up to 75% overnight travel possible
- A valid driver's license
- High school diploma or general education degree (GED)
- Strong understanding of basic plumbing and electromechanical skills recommended
- Good computer skills with knowledge of Microsoft Office
- Ability to apply concepts of basic math
- Ability to read, write and comprehend instructions, correspondence, and memos in English
- Ability to multi-task
- Successful pre-employment screening process including drug screen, background investigation and credit check
- Ability to work professionally with colleagues and be a team player
- Must be a self-motivated, customer-oriented person with excellent communication skills
Responsibilities
- Support and provide installation and validation support of Professional products
- Provide in-servicing on the proper use and care of all Professional products
- Provide and support of preventative maintenance tasks on all Professional products
- Organize, maintain and upkeep of company provided vehicle, tools, test equipment, computers and other assigned company assets.
- Complete all warranty & service call, validation and installation documentation in an accurate and timely manner.
- Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required
- Assist other Field Service Representatives in successfully performing job requirements in accordance with policy and procedures
- Mentor other Field Service Representatives in the proper repair of Professional products
- Assist in display and trade show set up and support, as assigned
- Assist Technical Support with telephone support, as needed
- Contribute to the continuous improvement of technical documentation and technical resources
- Promote teamwork and a positive work environment with all employees
- Adherence to Miele Service Excellence Policy
Benefits
- Comprehensive health, dental and vision insurance
- Wellness discounts on medical premiums
- 100% covered life and long-term disability insurance
- 401k with company match
- PTO + holidays
- Discounted gym membership
- Generous Employee Purchase Program
- Wellness and volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
