Apparel Lead

DICK'S Sporting Goods•Cherry Hill, NJ

10d•Onsite

About The Position

The Apparel Lead is the in-store expert for the apparel department and, with guidance from the Assistant Store Manager and Store Manager, helps execute brand standards and create a positive teammate experience. The role focuses on delivering excellent customer service, providing direction to teammates, and leading by example through empathy, optimism, collaboration, and resilience. The Lead helps plan and organize department work up to 30 days in advance, coordinates staffing and assignments, delegates tasks according to priority, and supports merchandising, presentation, signage, pricing, inventory, and replenishment standards. The role also supports store supervision, hiring activities, onboarding, cross-training, coaching, and teammate development. The Lead helps foster an inclusive and safe environment, follows company policies and procedures, maintains confidentiality, and supports the wider store team as needed.

Requirements

Flexible availability, including nights, weekends, and holidays.
Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 lbs., up to 25 times per hour.
Ability to stand or walk for extended periods, up to 4 hours.
Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

Prior retail sales experience or other customer-focused experience.

Responsibilities

Serve as the in-store expert for the apparel department and provide direction to teammates.
Deliver strong customer service and help create an exceptional shopping experience.
Support building and hiring a strong team by observing in-store interviews and department tours.
Connect with teammates to build mutual trust, respect, and a strong recognition culture.
Plan and organize department work up to 30 days in advance with guidance from the Assistant Store Manager, including workforce needs and daily assignments, game plans, projects, and store events.
Leverage teammates and delegate tasks to meet brand standards and execute programs, processes, and priorities.
Maintain merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
Assist the store leadership team with general store supervision in accordance with company policies and procedures.
Train teammates on company procedures and programs, including onboarding new teammates and cross-training current teammates.
Coach and develop oneself and others, providing hands-on instruction and explaining the purpose behind tasks and processes.
Lead by example and help teammates understand how their responsibilities support organizational goals and the store's common purpose.
Help create an inclusive store environment where teammates and customers feel welcome, safe, and respected.
Follow safety, loss prevention, and standard operating procedures, and maintain confidentiality of company information.
Support the team across the store and perform other tasks assigned by management.