Apartment Service Manager

Windsor CommunitiesLa Habra, CA
Onsite

About The Position

Position at Windsor Communities Apartment Service Manager | Valentia by Windsor - La Habra, CA This site is a mid-rise style apartment community with 335 units on property. Schedule: Monday - Friday schedule and available to work weekends when needed. Available to be on call. Compensation: Our company considers a range of factors including education and experience when determining base compensation. Hourly : Starting at $31.45- $39.32 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $65,416 - $81,785. Bonus : Average bonus potential of 10% annual bonus. Total Annual Starting Compensation Potential : $71,957 ($65,416 base + 10% bonus) $89,963 ($81,785 base + 10% bonus) Our company considers a range of factors including education and experience when determining base compensation.

Requirements

  • High school diploma or GED.
  • Minimum of 5 years of experience in apartment maintenance or a related field.
  • Minimum of 2 years in a supervisory/leadership role.
  • Familiarity with budget monitoring and contract management
  • Experience ordering supplies, creating purchase orders, and processing invoices
  • Experience managing, scheduling and overseeing vendors, contractors and suppliers
  • Proficient in using hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience and ability using smart devices and property management software.
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand, walk, bend, and climb stairs/ladders for extended periods.
  • Comfortable working in various weather conditions and environments.

Nice To Haves

  • Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
  • EPA Type II preferred or ability to become certified within 90 days of start date.
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.

Responsibilities

  • Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs.
  • Maintain property curb appeal and all pool/spa/fountains.
  • Complete work orders efficiently and ensure they are closed out within 24 hours.
  • Assign work orders as necessary to team members.
  • Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
  • Work with vendors/contractors to manage the make ready process.
  • Respond to emergency maintenance requests and after-hours calls in an on-call rotation.
  • Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
  • Ensure compliance with all safety regulations and policies.
  • Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
  • Manage and track inventory of maintenance supplies and equipment.
  • Order supplies, create purchase orders and process invoices.
  • Maintain accurate records of maintenance activities, repairs and daily mechanical rounds.
  • Utilize computer, smart phone, and tablet.
  • Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
  • Support the company’s values and culture.
  • Interact professionally with contractors, vendors, and suppliers.
  • Work closely with the property management team to identify and resolve maintenance issues.
  • Strong leadership, create a positive team environment, and maintain a strong sense of morale while being a positive role model

Benefits

  • 40% housing discount eligible at a Windsor Community.
  • 10% annual bonus potential.
  • Paid time off and holidays.
  • 1 hour of paid sick and safe time for every 30 hours worked
  • 10 days of paid vacation time accrued bi-weekly
  • 6 weeks of paid parental leave after completing 1-year of employment
  • 10 paid holidays annually
  • up to 3 floating days.
  • Bi-annual regional sales, service, and performance awards.
  • Cellphone stipend of $40/month
  • annual shoe/accessory allowance
  • tuition assistance.
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