Apartment Manager

RHF (Retirement Housing Foundation)•Phoenix, AZ

5d•Onsite

About The Position

Retirement Housing Foundation (RHF) is seeking a dependable, service-oriented Apartment Manager to oversee daily operations at Stone Creek, a 40-unit Mobility & Sensory Impaired residential community in Phoenix, Arizona. The role focuses on customer service, effective property management, and maintaining a welcoming, safe, and well-managed community. The manager provides leadership and operational oversight to help ensure the property is well-maintained, compliant, and operating efficiently in alignment with RHF standards. The Apartment Manager oversees leasing, resident relations, facilities, staff coordination, vendors, inspections, and property maintenance. The role also involves affordable housing compliance, maintaining records and completing required certifications, recertifications, reports, and documentation; managing leasing and occupancy; assisting with budgets and monitoring expenses; and supporting resident concerns and community activities. The manager directs office and maintenance staff, coordinates vendors and inspections, and prepares required reports. Additional duties and projects may be assigned to support property operations. This is a full-time, non-exempt position paying $25.00 per hour. Flexible hours, including evenings or weekends, may be needed. The position includes routine office and property activities indoors and outdoors, property tours and inspections, and occasional lifting and carrying of up to 25 pounds.

Requirements

High school diploma or equivalent.
At least 3 years of property management experience.
Experience with affordable housing programs and compliance.
Experience managing property operations, budgets, and financial documentation.
Strong organizational, communication, leadership, and customer service skills.
Proficiency with Microsoft Office Suite and property management software.
Ability to work independently, prioritize responsibilities, and make sound decisions.
Ability to work flexible hours, including evenings or weekends, as needed.
Ability to sit, stand, and walk during routine office and property management activities; conduct property tours and inspect units and common areas; occasionally lift and carry up to 25 pounds; and work indoors and outdoors in varying weather conditions.

Responsibilities

Oversee daily property operations, including leasing, resident relations, facilities, staff coordination, vendors, inspections, and property maintenance.
Ensure compliance with applicable affordable housing requirements, RHF policies, and regulations; maintain accurate records and complete required certifications, recertifications, reports, and documentation.
Manage leasing activities, including marketing available units, conducting tours, processing applications, coordinating move-ins and move-outs, and monitoring occupancy.
Assist with property budgets, monitor expenses, review purchase orders and invoices, and support property financial operations.
Provide customer service, address resident concerns, support community activities, and maintain a welcoming and respectful environment.
Provide direction to office and maintenance staff and coordinate with vendors to support efficient operations and property upkeep.
Conduct property and unit inspections; coordinate inspections, audits, and other reviews; and prepare required reports and documentation.
Perform additional duties and projects as assigned to support property operations.