Apartment Maintenance Technician - Villages of Cypress Creek

AIR Communities•Houston, TX

About The Position

AIR Communities owns and operates apartment communities in major markets across the country, providing residents with customer service through its on-site teams. The Apartment Maintenance Technician uses technology and maintenance processes to support residents, complete apartment turns, and resolve service requests. With general direction, the technician performs routine maintenance and resident-requested repairs, including troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances. The role may also involve providing technical guidance and training to other technicians, supporting vendor quality, and conducting move-in or move-out inspections. Responsibilities vary according to the employee’s skills and the community’s needs, systems, and season. The position requires at least two years of maintenance experience, proficiency in at least two technical trades, and the ability to work a flexible schedule that may include evenings, weekends, on-call shifts, and—in some circumstances—seven-day work weeks. The technician must have reliable transportation for after-hours emergency calls and be able and willing to move heavy equipment and machinery.

Requirements

At least 2 years of maintenance experience, preferably in a facilities or building environment.
Proficiency in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
Ability to work a flexible schedule, including evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
Reliable transportation to respond to emergency service requests while on call after hours.
Ability and willingness to move heavy equipment and machinery.
Ability to read, write, and speak English.
Detail-oriented problem solver who takes pride in fixing things right the first time.
Commitment to customer satisfaction in each interaction.
Willingness to use technology to assist residents efficiently.
Strong work ethic and ability to thrive in a fast-paced environment.
Reliable team player who contributes to team success.

Nice To Haves

Maintenance experience in a facilities or building environment.
Experience in technical trades such as plumbing, electrical, appliance repair, HVAC, or carpentry.

Responsibilities

Provide excellent service to residents and assistance to team members.
Complete apartment turns according to AIR’s process so apartments are ready for new residents.
Complete resident-requested repairs and routine maintenance, including troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances.
May provide functional or technical direction and training to other Maintenance Technicians and support their technical skill development.
May assist with managing vendor quality.
May perform move-in and move-out inspections.

Benefits

Expected hourly rate of $24.00–$25.00, with the rate aligned to skills and experience.
Monthly customer service satisfaction bonuses of up to $250.
50% rent discount at any AIR Community, subject to application and exclusions.
Option to live onsite or at a nearby AIR Community.
Career growth opportunities, training, and development programs.
Innovative maintenance technology and fully stocked, organized shops; tools may be available onsite and vary by community.
Supportive leadership and teammates.
Ascend maintenance development program customized to individual career paths.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Short- and long-term disability paid by the company.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development and leadership training.