Maintenance Supervisor - Cypress Creek

Greystar Management Services•Salinas, CA

1d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role is at a stabilized, garden-style community with 288 units and is scheduled Tuesday through Saturday. The position requires 3–5 years of experience and is eligible for incentive-based bonuses. The supervisor handles resident service requests and routine upkeep, prepares vacant apartments for move-in, establishes and maintains community appearance standards, and inspects work completed by team members and outside service providers. The role also manages maintenance supplies and inventory, supports budgeting and expense control, performs preventive maintenance, and helps maintain compliance with safety requirements. Customer service and prompt, respectful responses to residents and team members are important aspects of the position. The role requires a high school diploma, GED, or related experience and training, along with experience in property management maintenance, building maintenance, or a related trade. Candidates must be knowledgeable in the safe use and maintenance of hand and power tools, mechanical equipment, and measuring devices. The position involves physical work indoors and outdoors in all weather conditions, and may include local routine travel and a flexible schedule with on-call coverage during evenings, weekends, and holidays.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts, respond courteously, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Mathematical skills to perform basic arithmetic with numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires working on sealed HVAC systems to test pressures or handle refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
3–5 years of experience.

Nice To Haves

Certified Pool Operator (CPO) certification.
Ability to communicate effectively in both English and Spanish.
Property management system experience.

Responsibilities

Complete work orders generated from resident requests and perform routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process for vacant apartments, including inspections, preparing punch lists, coordinating vendors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Periodically inspect work performed by contractors, vendors, and other service providers to verify quality, scope, materials, and specifications.
Maintain inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment properly.
Conduct scheduled safety meetings, keep safety data sheets current and accessible, and stay current on OSHA and other safety requirements.
Provide respectful, responsive customer service to residents and team members, answer questions, address complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Position eligible for incentive-based bonuses.