Apartment Maintenance Technician II

Windsor Communities•Waltham, MA

1d•Onsite

About The Position

Windsor Communities is seeking a Service Technician II for Windsor Village at Waltham, a large apartment community. This role involves performing a wide range of maintenance tasks to ensure the property is well-maintained and residents are satisfied. The company is recognized for its excellent customer service and offers opportunities for growth and advancement.

Requirements

High school diploma or GED.
Minimum of 2 years of experience in apartment maintenance or a related field.
Proficient in using hand and power tools.
Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Experience and ability using smart devices and property management software.
Ability to lift and carry up to 50 pounds.
Ability to stand, walk, bend, and climb stairs/ladders for extended periods.

Nice To Haves

Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
EPA Type II preferred or ability to become certified within 90 days of start date.
CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.

Responsibilities

Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs.
Maintain property curb appeal and all pool/spa/fountains.
Complete work orders efficiently and ensure they are closed out within 24 hours.
Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
Respond to emergency maintenance requests and after-hours calls in an on-call rotation.
Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety).
Ensure compliance with all safety regulations and policies.
Maintain a clean and safe working environment using proper PPE.
Manage and track inventory of maintenance supplies and equipment, requesting replacements as needed.
Maintain accurate records of maintenance activities, repairs, and daily mechanical rounds.
Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
Interact professionally with contractors, vendors, and suppliers.
Work closely with the property management team to identify and resolve maintenance issues.

Benefits

40% housing discount eligible at a Windsor Community.
Annual PTO including: 1 hour of paid sick and safe time for every 30 hours worked.
10 days of paid vacation time accrued bi-weekly.
6 weeks of paid parental leave after completing 1-year of employment.
10 paid holidays annually.
Up to 3 floating days.
Bi-annual regional sales, service, and performance awards.
Cellphone stipend of $20/month.
Annual shoe/accessory allowance.
Tuition assistance.