Apartment Maintenance Manager - Avens Point
About The Position
AIR Communities is hiring an Apartment Maintenance Manager for its Avens Point apartment community in Thornton, Colorado. The role leads the maintenance function and team, helping provide residents with a well-maintained community and positive service experiences. Work includes apartment turns, resolving resident service requests, preventative maintenance, vendor relationships, and communicating property maintenance and capital needs to management. The manager is responsible for following company operating procedures and applicable regulations, including Environmental Health & Safety requirements, and managing the maintenance budget while maintaining quality and customer service.
Requirements
- At least 3 years of experience in technical maintenance and facilities management in the property management industry.
- 1–3 years of experience leading a team in customer service and asset maintenance.
- Reliable mode of transportation.
- Ability to work a flexible schedule, including evenings, weekends, 7-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
- Ability and willingness to move heavy equipment and machinery.
- Ability to read, write, and speak English.
- Mechanical aptitude and strong troubleshooting skills.
- Customer-service orientation, organization, attention to detail, and a solution-focused, practical, and motivated approach.
Nice To Haves
- Passion for team building.
Responsibilities
- Lead and develop a team of at least one direct report.
- Provide exemplary service to residents and team members.
- Manage property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests.
- Communicate property maintenance and capital needs to management and ensure those needs are addressed.
- Ensure the property complies with AIR operating procedures and guidelines, regulations, and other compliance requirements, including Environmental Health & Safety.
- Manage the budget efficiently to maximize return on investment while maintaining quality and customer service.
Benefits
- Expected annual pay of $75,000–$85,000 plus a 15% target bonus opportunity.
- Quarterly customer service satisfaction bonuses of up to $1,500 per quarter.
- Apartment discount benefit option to live on-site.
- Paid time off, including vacation, sick time, and 14 holidays.
- Medical, dental, vision, and life insurance options.
- HSA/FSA plans.
- Company-paid short- and long-term disability.
- 401(k) plan with up to 6% employer match.
- Paid parental leave of up to 16 weeks.
- Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
- 15 hours of paid community service time annually.
- Commuter benefits and pet insurance.
- Consumer discounts on various products and services.
- Ongoing professional development, leadership training, and career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
