Apartment Maintenance Manager - Avens Point

AIR Communities•Thornton, CO

11d•Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for its Avens Point apartment community in Thornton, Colorado. The manager leads and develops the maintenance team and oversees property maintenance, including vendor relationships, service staff, preventive maintenance, apartment turns, and resident service requests. The role focuses on providing excellent service to residents and team members while maintaining the community’s appearance and quality. The manager communicates property maintenance and capital needs to management, ensures those needs are addressed, maintains compliance with company procedures and applicable regulations, and manages the budget to maximize return on investment while preserving quality and customer service. The position offers an expected annual pay rate of $75,000–$85,000, plus a 15% target bonus opportunity. Eligible service managers may also earn quarterly customer service satisfaction bonuses of up to $1,500. An apartment discount benefit may be available for living on-site. The schedule may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.

Requirements

At least 3 years of experience in technical maintenance and facilities management in the property management industry.
1–3 years of experience leading a team in customer service and asset maintenance.
A reliable mode of transportation.
Ability to work a flexible schedule, including evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
Ability and willingness to move heavy equipment and machinery.
Ability to read, write, and speak English.

Responsibilities

Lead and develop a team of one or more direct reports.
Provide exemplary service to residents and team members.
Manage property maintenance, including vendor relationships, service staff, preventive maintenance, apartment turns, and resident service requests.
Communicate property maintenance and capital needs to management and ensure those needs are addressed.
Ensure the property follows AIR operating procedures and guidelines and complies with regulations and other requirements, including Environmental Health & Safety matters.
Manage the budget efficiently to maximize return on investment while maintaining quality and customer service.

Benefits

Expected annual pay of $75,000–$85,000 plus a 15% target bonus opportunity.
Quarterly customer service satisfaction bonuses of up to $1,500.
Apartment discount benefit option to live on-site at the community.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Short- and long-term disability paid by the company.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service time annually.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, and career growth opportunities.